Thursday, February 3, 2011

Improving Intercultural Proficiency and Communication (pg.102)

There are a various number of ways in which one can improve intercultural proficiency and communication. Some of these ways include:

- Study your own culture first
Learn about the traditions and beliefs of your own culture and compare it to other cultures and ethnicities. These differences and similarities will aid you in comprehending the customs of differing cultures.

- Learn about other cultures
By possessing knowledge of different cultures, one can learn to appreciate expected differences. It can also help in reducing any assumptions or unintentional judgements and opens your eyes to what life is like in the world around you.


- Curb ethnocentrism*
Develop a positive outlook on other cultures by not judging based on perosonal views, keeping an open mind, and having a positive attitude towards different cultures.

- Avoid judgementalism
Don't make hasty assumptions about others behaviours. Also, try not to think too much of your own culture. Take in the fact that there is no right or wrong culture.

- Seek common ground
When conflicts arise between different cultures, set aside differences and try to compromise in order to come up with a solution that will value both sides.

- Observe nonverbal cues in your culture
Become aware of the intentions behind different gestures and other nonverbal cues in differing cultures. Compare these to ones in your own culture.

- Use plain English
Communicate by talking in short sentences and using simple words in standard English. Rule out any words that may not be easily understood.

- Encourage accurate feedback
When engaging in conversation, do not hesitate to ask questions when confused. Also, listen with care and without any interuptions. Do not automatically assume that the person comprehends if they smile or simply say yes. Provide as much feedback as possible.

- Adapt to local preferences
Make sure you create your writing in a way that shows the reader's document preferences.

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